PRIVACY POLICY

Last Updated: May 2026

1. Introduction

Vitae Chiropractic Clinic respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise manage your information.

2. Information We Collect

We collect information in several ways:

• Personal identification information (name, date of birth, phone number, email)
• Contact information (address, phone, email)
• Health information (medical history, symptoms, diagnoses, treatment plans)
• Insurance information (policy information, coverage details)
• Payment information (payment method, billing details)
• Communication information (call records, messages, inquiries)

3. How We Use Your Information

We use your information to: • Provide chiropractic care services • Maintain accurate medical records • Process payments and insurance claims • Communicate about appointments and treatment changes • Improve the quality of our services • Comply with legal and regulatory obligations

4. Protection of Health Information

Health information is highly confidential. Vitae Chiropractic Clinic complies with the U.S. Health Insurance Portability and Accountability Act (HIPAA). Your health information is protected by:

• Data encryption
• Restricted access to authorized personnel only
• Physical and electronic security systems
• Staff confidentiality procedures

5. Disclosure of Information

We do not share your personal information without your consent, except:

• With insurance providers to process claims
• With personal injury attorneys when appropriate (with your consent)
• When required by law or legal process
• With third-party service providers who assist in our operations

6. Patient Rights

You have the right to:

• Access your medical records
• Request corrections to your information
• Receive a copy of your health information
• Revoke your consent for use of your information
• File a complaint about our privacy practices

7. Record Retention

We maintain your medical records in accordance with South Carolina law and federal requirements. Generally, records are maintained for at least 6 years after last treatment or as required by law.

8. Electronic Communications

We may communicate with you by SMS, email, or WhatsApp for appointment reminders, treatment updates, or medical information. By providing your phone number or email, you consent to receive these communications.

9. Data Security

We implement technical, administrative, and physical security measures to protect your information from unauthorized access. However, we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes via email or a notice on our website.

11. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact:
Vitae Chiropractic Clinic
3807 White Horse Rd, Suite C, Greenville, SC 29611
Phone: (864) 359-9421
Email: vitaesc@gmail.com

12. HIPAA Compliance

Vitae Chiropractic Clinic is a covered entity under the HIPAA. We protect your medical information in accordance with all applicable federal regulations. If you believe your privacy has been violated, you may file a complaint with the U.S. Department of Health and Human Services Secretary.